Personal Data Protection

Privacy Policy newtown apk

Your privacy is our priority. This document clearly explains how newtown apk collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026
Malay
PDPA 2010 Compliance
256-bit SSL encryption

Every piece of personal information and financial transaction you submit through newtown apk is protected by banking-grade 256-bit SSL encryption — the highest standard in the industry.

No Data Selling

Newtown apk never sells, rents, or discloses your personal information to third parties for marketing purposes without your explicit consent.

Your Data Controls

You have full rights to access, correct, or request deletion of your personal data at any time through our support channels, available 24/7.

Malaysia PDPA Compliance

All our data management practices are designed and implemented in compliance with Malaysia's Personal Data Protection Act 2010 to ensure your rights are fully protected.

Secure Servers

Your data is stored in data centres equipped with multi-layered physical and digital security, monitored continuously 24 hours a day, 365 days a year.

Cookie Transparency

We only use cookies necessary for platform functionality and to improve the user experience. You can manage your cookie settings at any time.

This document was last updated on 1 January 2026. Members will be notified of any material changes via email or an in-platform notice.

1Introduction

newtown apk ("we", "Platform") are fully committed to protecting the privacy and security of every member's personal information. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and aims to provide complete transparency on how your personal data is managed.

By registering and using the platform newtown apk, you consent to the collection and processing of your personal information as described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

Our Commitment: newtown apk will never sell, rent, or trade your personal information to any third party for commercial gain.

2Personal Information We Collect

To provide a secure, reliable, and integrated service, newtown apk collects various types of information depending on how you interact with our platform. Below is a summary of the data types we collect:

Data Category Type of Information Primary Purpose
Personal Identity Full name, date of birth, identity card number Account verification and KYC
Contact Information Email address, phone number, residential address Communication and customer support
Financial Data Bank account details, digital wallets, transaction records Payment processing and withdrawals
Technical Data IP address, device type, web browser, operating system Platform security and improvement
Usage Data Game records, betting history, account activity Regulatory compliance and analytics

2.1 How We Collect Data

Your personal information is collected through several channels, including:

  • The account registration form you complete directly
  • The KYC verification process when you submit supporting documents
  • Your interactions with the platform while playing or making transactions
  • Communications between you and our customer support team
  • Automated technologies such as cookies, tracking pixels, and server logs

3How We Use Your Information

Every piece of information we collect is used for legitimate and specific purposes. newtown apk uses your personal data for the following purposes:

3.1 Account Management & Services

  • Creating and managing your member account
  • Processing deposits, withdrawals, and other financial transactions
  • Verifying your identity during the KYC process
  • Providing access to games and platform content

3.2 Security & Compliance

  • Detecting and preventing fraud, money laundering, and suspicious activity
  • Ensuring compliance with relevant Malaysian laws and regulations
  • Investigating any complaints or disputes filed by members
  • Maintaining audit records required by authorities

3.3 Service Improvement

  • Analysing usage patterns to improve the user experience
  • Developing new features that better meet the needs of Malaysian members
  • Sending relevant promotional information and exclusive offers (with your consent)
  • Conducting market research and customer satisfaction surveys
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our promotional emails or by contacting our support team.

4Information Sharing and Disclosure

newtown apk understands that your trust is our most valuable asset. We do not disclose your personal information to third parties except in the following limited and controlled circumstances:

4.1 Third-Party Service Providers

We partner with carefully selected service providers to help operate the platform, including payment gateway providers, cloud service providers, and identity verification companies. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

We may be required to disclose your personal information to government authorities or law enforcement bodies as required by Malaysian law, court orders, or as part of a legitimate official investigation. In such situations, we will notify you where permitted by law.

4.3 Business Transfers

If newtown apk is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified in advance via email and a prominent notice on the platform before any such transfer takes place.

5Data Security and Protection Measures

Protecting your personal data from unauthorised access, loss, or misuse is our absolute priority newtown apk. We implement multiple layers of technical and organisational security measures to ensure comprehensive protection:

  • Data encryption in transit: All communications between your browser and our servers are secured by 256-bit TLS/SSL protocol
  • Data encryption at rest: Sensitive data is stored in encrypted form using industry-standard encryption algorithms
  • Strict access controls: Only authorised personnel may access your personal data, and every access is recorded in an audit log
  • Continuous monitoring: Our security systems operate 24 hours a day to detect and respond to any cyber threats
  • Regular security testing: We conduct regular penetration testing and security audits by independent third parties
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA for additional account protection
In the event of any data breach that may affect your personal information, we will notify you and the relevant authorities within the timeframe required under the PDPA.

6Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by newtown apk. We fully respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal requirements.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for portability.

Right to Restrict Processing

You may request restriction of your data processing under certain circumstances as provided by law.

To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within 14 business days.

7Cookies and Tracking Technologies

newtown apk uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members interact with the platform for continuous improvement.
  • Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Used to analyse traffic and usage patterns to help us make better decisions.

7.2 Managing Cookies

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the platform. newtown apk. Please refer to your browser's documentation for step-by-step guidance on managing cookies.

8Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law. Retention periods vary depending on the type of data:

  • Active account data: Retained for the duration your account is active and for an additional period defined after account closure
  • Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering legal requirements
  • Communication records: Retained for 3 years for dispute resolution and audit purposes
  • Security logs: Retained for 12 months for security incident investigation purposes
  • KYC Documents: Retained for the period stipulated by Malaysian financial authorities

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established procedures.

9Changes to This Privacy Policy

newtown apk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material amendments will be communicated to you via:

  • Notices prominently displayed on the platform homepage at least 7 days before changes take effect
  • Notification email sent to your registered email address
  • Push notifications via the newtown apk mobile app

The "Updated" date at the top of this document will always reflect the latest version. We encourage you to review this page periodically. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.

This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy us for a full overview of your rights and responsibilities.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:

Live Chat
Available 24/7 on the platform
Privacy Email
Help Centre

We are committed to responding to all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD).

Safe & Trusted Platform

Ready to Play with Peace of Mind?

Your personal data is always protected at Newtown APK. Register your account today and enjoy a premium gaming experience with industry-grade security.

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